Please see the "International Customers" section for information on international warranty. If there is any issue with your parts request, our warranty team will contact you. In addition, parts for Factory Special Series, Limited Edition, and Dealer Exclusive knives are very limited and might not be available for your knife. Please be advised that we do not stock all parts for all import models at all times and we may not have parts for discontinued models. To request parts, use the online Parts Request Form below. If you are not in one of those countries, please contact the dealer from whom you originally purchased your knife for information on receiving replacement parts. Please note: We can only ship replacement parts to the USA, Canada, and Mexico.
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KVT bearing washers (for KVT manual opening knives).
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To keep your Kershaw on the job, we are happy to provide these free replacement parts: We reserve the right to make changes to this warranty at our discretion and without notice. reserves the right to determine what constitutes normal wear, improper use/maintenance, and modification. No other warranties are implied or expressed other than what is specifically stated here. The Limited Lifetime Warranty does not apply to the TX Tool, Fire Starter, or Kershaw Oil. In addition to the provisions of this warranty, the owner may also have other rights that can vary by state. To receive warranty repair or replacement, the owner must send the product to be evaluated by Kai USA Warranty Services in our Tualatin, Oregon headquarters. Any product we determine to be defective will be repaired or replaced solely at our discretion. This warranty is void on products that have been modified in any way. The Limited Lifetime Warranty is non-transferable and does not extend to normal signs of wear, rust, damage, or breakage due to improper use, improper maintenance, accidents, loss, or theft. We guarantee our knives against manufacturing defects in material and construction and to perform as advertised when properly used and maintained. carry a limited warranty for the lifetime of the original owner, except when stated otherwise. For additional information, click the arrows on the boxes to read our warranty, learn about replacement vouchers, counterfeits, and more. If you need service for an automatic or butterfly knife, be sure to read the additional information and include the required release form with your knife, in addition to a warranty request form. So, if you do NOT want us to sharpen your knife, just make a note in the “Reason for Service” box on the form.ĪUTOMATIC KNIVES, BUTTERFLY KNIVES AND MORE INFORMATION Additionally, we know that some of you put a special edge on your knives. Unfortunately, we are unable to sharpen serrations but we can still sharpen the plain edge portion of your blade. If there is any issue with your request, the warranty team will contact you.Īs a courtesy, we sharpen every knife that is sent to us for service. Please note that replacement blades will not have the original laser markings.
Not all blades are available at all times. To have a blade replaced, just add the $25 fee to your payment when you send in your knife and make a note in the “Reason for Service” box on the form. Please see the FAQs under Warranty Questions for details. In addition to the replacement parts above, we can also replace a broken blade that is not covered by warranty for $25 (effective 11/1/21).
If you are outside of those countries, contact the authorized dealer where you originally purchased your knife. Parts can be sent only to the USA, Canada, and Mexico. Please click on "Available Kershaw Replacement Parts" on the right of this page for a complete list. To keep your Kershaw on the job, we are happy to provide a selection of free replacement parts. If you purchased your product outside of the USA, Canada, or Mexico, please contact the authorized dealer from whom you originally purchased them to receive warranty service or parts. Kai USA can only accept warranty/parts requests for products purchased in the USA, Canada, or Mexico. If not, just email our warranty team for more information.
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If you have questions about your warranty or how to take advantage of it, check our FAQs to see whether your question has already been answered.
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In addition to supporting our products with this warranty, we will be happy to repair and sharpen your Kershaw knife for free when you send it in for warranty service. To ensure you get a lifetime of service from your Kershaw, our products are backed by a Limited Lifetime Warranty against manufacturing defects. From this page, you can request warranty evaluation, repair and sharpening service, and free replacement parts.
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